Deciding not to choose: Delegation to social surrogates in tourism decisions

作者: Matthew J. Stone

DOI: 10.1016/J.TOURMAN.2016.06.002

关键词:

摘要: Abstract This study investigated the phenomenon of tourists delegating decisions to others. An American survey (n = 404) found a key exception individual decision-making models. Rather than making their own decisions, respondents frequently delegated including where go, what do, and eat others traveling with them (called “social surrogates”). A median 25 percent destination choice, 50 dining activity while traveling. Because individuals may not make all customers be equal importance tourism marketers. Some have little no role in choice (as they defer decisions), (social surrogates) hold great influence over (by decisions). Thus, identifying actual decision makers, rather just considering tourists, necessary understand tourist consumer behavior. It is proposed are theoretically distinct from or group decisions.

参考文章(54)
John Neulinger, The psychology of leisure ,(1974)
Ulf-Dietrich Reips, Design and Formatting in Internet-Based Research pp. 29- 43 ,(2010)
Angela M. Durko, James F. Petrick, Travel as Relationship Therapy Examining the Effect of Vacation Satisfaction Applied to the Investment Model Journal of Travel Research. ,vol. 55, pp. 904- 918 ,(2016) , 10.1177/0047287515592970
Scott McCabe, Chunxiao (Spring) Li, Zengxiang Chen, Time for a Radical Reappraisal of Tourist Decision Making? Toward a New Conceptual Model Journal of Travel Research. ,vol. 55, pp. 3- 15 ,(2016) , 10.1177/0047287515592973
John Swarbrooke, Susan Horner, Consumer Behaviour in Tourism ,(1999)
Alain Decrop, DESTINATION CHOICE SETS An Inductive Longitudinal Approach Annals of Tourism Research. ,vol. 37, pp. 93- 115 ,(2010) , 10.1016/J.ANNALS.2009.08.002
Alain Decrop, Vacation Decision-Making ,(2006)
Robert V. Krejcie, Daryle W. Morgan, Determining Sample Size for Research Activities. Educational and Psychological Measurement. ,vol. 30, pp. 607- 610 ,(1970) , 10.1177/001316447003000308
Cheng-Hao Chen, Bang Nguyen, Philipp “Phil” Klaus, Meng-Shan Wu, Exploring Electronic Word-of-Mouth (eWOM) in The Consumer Purchase Decision-Making Process: The Case of Online Holidays – Evidence from United Kingdom (UK) Consumers Journal of Travel & Tourism Marketing. ,vol. 32, pp. 953- 970 ,(2015) , 10.1080/10548408.2014.956165