Method and apparatus for dispatching services

摘要: A method and system for the dispatch of resources to remote sites in response alarm signals. preferred embodiment particularly relates a field service engineers plurality fault conditions detected systems storage retrieval voice processor accesses database designated provide services particular signals received from those then attempts establish telephone connection with engineer. Once communication is established, provides engineer information by means synthetic messages. In subject invention, may also execute diagnostic programs where results are not within predetermined limits, will again attempt contact