How and when servant leadership promotes service innovation: A moderated mediation model
作者： Bing Liu , Zikun Xu , Xin Wei , Weipeng Lin , Fengyu Li
DOI: 10.1016/J.TOURMAN.2021.104358
关键词:
摘要: … and posit that the positive effect of servant leadership on employee SIB via customer … a moderated mediation model in which servant leadership promotes employee service innovative …
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