Reingeniería de procesos de negocio: análisis y discusión de factores críticos a través de un estudio de caso

摘要: Many projects of Business Process Reengineering (BPR) undertaken by organizations don't achieve their objectives, there being identified implementation as an essential factor for the success. Starting from a revision specialized literature we have group excellent factors in BPR and most debated aspects academic professional environment each one general stages it. For improving our comprehension on these BPR, developed longitudinal case study with analy- sis processual. This research method has allowed us to consider more depth reengi-