Empathy and quality of care.

作者: Stewart W Mercer , William J Reynolds

DOI:

关键词:

摘要: … primary care.Quality of care is a complex subject with no simple, single solution. The present paper aims to highlight the possible importance of empathy in quality of primary care, …

参考文章(27)
Jane Ogden, Jonathan Gore, Developing, validating and consolidating the doctor-patient relationship: the patients' views of a dynamic process. British Journal of General Practice. ,vol. 48, pp. 1391- 1394 ,(1998)
D. J. P. Gray, K. G. Sweeney, D. M. Dixon, The physician healer: ancient magic or modern science? British Journal of General Practice. ,vol. 49, pp. 309- 312 ,(1999)
I Cromarty, What do patients think about during their consultations? A qualitative study. British Journal of General Practice. ,vol. 46, pp. 525- 528 ,(1996)
A R Madea, M T Oberst, E L La Monica, R M Wolf, Empathy and nursing care outcomes. Scholarly inquiry for nursing practice. ,vol. 1, pp. 197- 213 ,(1987)
D. KRAMER, R. BER, M. MOORE, Increasing empathy among medical students Medical Education. ,vol. 23, pp. 168- 173 ,(1989) , 10.1111/J.1365-2923.1989.TB00881.X
Stephen D. Nightingale, Paul R. Yarnold, Michael S. Greenberg, Sympathy, empathy, and physician resource utilization. Journal of General Internal Medicine. ,vol. 6, pp. 420- 423 ,(1991) , 10.1007/BF02598163
William T Branch Jr, David Kern, Paul Haidet, Peter Weissmann, Catherine F Gracey, Gary Mitchell, Thomas Inui, Teaching the Human Dimensions of Care in Clinical Settings JAMA. ,vol. 286, pp. 1067- 1074 ,(2001) , 10.1001/JAMA.286.9.1067
Susan Nolen-Hoeksema, David D. Burns, Coping styles, homework compliance, and the effectiveness of cognitive-behavioral therapy. Journal of Consulting and Clinical Psychology. ,vol. 59, pp. 305- 311 ,(1991) , 10.1037//0022-006X.59.2.305
Howard B Beckman, Richard M Frankel, The Effect of Physician Behavior on the Collection of Data Annals of Internal Medicine. ,vol. 101, pp. 692- 696 ,(1984) , 10.7326/0003-4819-101-5-692