作者: Ayisha Bashir , Dhundy R Bastola
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摘要: Background: Telehealth nursing, or the delivery, management, and coordination of nursing care services provided via telecommunications technology, is one methods delivering health to patients in United States. It important assess service quality involved professionals as well telehealth process. The focus this study innovative model delivery by nurses for managing with chronic disease while they are living their own residence. Objective: primary objective pilot was examine whether technology impacts perceived level internal delivered within a organization. To address research goal, notion (TNSQ) empirically tested validated survey instrument. Methods: Data were collected from belonging home agency based on interview questions inquiring about facilitators inhibitors TNSQ. A measure TNSQ SERVQUAL instrument completed adjusting descriptions original suit context. Follow-up interviews conducted validate revised Results: findings positive, mean differences between expectations perceptions This indicates satisfaction shows that higher than what respondents expect. Wilcoxon signed-rank test using P value test, which .35, did not show statistically significant change median perception expectation. total number 13. Results indicate overall positive (0.05332). means slightly expect, indicating there Conclusions: responses data gathered showed good framework In nutshell, highlighted how process provides daily monitoring patient health, leading benefits immediate feedback patients, family, caregivers convenience scheduling.