Public Sector Organizations' Use of Benchmarking Information for Performance Improvement: Theoretical Analysis and Explorative Case Studies in Dutch Water Boards
作者： Sandra Tillema
DOI: 10.2753/PMR1530-9576300402
关键词:
摘要: Public sector organizations frequently adopt benchmarking as a management tool to improve performance. This paper focuses on the question of whether it is likely that these actually u...
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