Adjudication means in method and system for managing service levels provided by service providers
作者： Lee Tsiao , Joel Dalsky , Jean-Marc Berthaud , Shih-Chung Fang
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摘要: A method and system for managing a service level of provided by provider to customer under agreement. The measurement data is adjudicated correct the in accordance with at least one adjudication element that identifies rule specifying how data. transformed into operational merging using logic specified evaluated applying formula data, resulting being configured subsequently qualified. qualified comparing targets period identifying points meeting and/or not targets.
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