Evolving approaches to management of quality in clinical microbiology.

摘要: Quality management in clinical microbiology began the 1960s. Both government and professional societies introduced programs for proficiency testing laboratory inspection accreditation. Many scientists pathologists were independently active creative expanding efforts to monitor improve practices. The initial emphasis was placed on intralaboratory process. Later, attention shifted physician ordering, specimen collection, reporting, use of information. depends large part monitoring indicators that provide some evidence how resources are being used information benefits patient care. Continuous quality improvement should be introduced. This consists a more thorough assessment doing right things versus wrong terms customer demand satisfaction studying cumulative effect error when responsibility is passed from one person another. Prevention accomplished through effective training continuing education than surveillance. Also, this system will force conscious meeting expectations many customers must satisfied by services, including patients, physicians, third-party payers, managed-care organizations.