Do transparent government agencies strengthen trust?

摘要: Trust in government has been shown to be volatile recent years and Internet transparency is seen as a solution strengthen trust. However, critics argue that will only lead less trust, sceptics say it no effect at all. This debate on lacking empirical information, therefore central this article what extent influences Three dimensions of trust are distinguished: the competence, benevolence honesty agency question. To examine whether affects these dimensions, an experimental design was used which compared results from three groups volunteers. The were given varying amounts prior information regarding agency, ranging much none. Results showed relationship between not unequivocal. Perceptions affected by level transparency, while perceptions competence remain stable. Hence, heterogeneous demonstrated. calls for more refined view relationship; study offers beginning point detailed insight various effects