Use of Statistical Process Control in Bus Fleet Maintenance at SEPTA
作者： Anna Smith , Sohail Chaudhry
关键词:
摘要: As a provider of public transportation services in the Philadelphia area, Southeastern Pennsylvania Transportation Authority (SEPTA) operates and maintains large number transit vehicles for daily use. In an attempt to improve service quality reduce costs, SEPTA underwent program train staff on use Statistical Process Control track address issues with its bus fleet. This research presents steps taken by this agency implement part fleet as one element overall improvement program.
worldtransitresearch.info
core.ac.uk 参考文章(9)
Russell Hellein, James S. Bowman, Total Quality Management in Florida: Implementation in State Agencies Public Administration Quarterly. ,vol. 22, pp. 114- ,(1998)
D S Schwager, L C MacDorman, TOTAL QUALITY MANAGEMENT: EXPERIENCE OF FOUR TRANSIT SYSTEMS TR News. ,(1992)
I Ugboro, K Obeng, APPLICATIONS OF TQM IN PUBLIC TRANSIT FIRMS Transportation Quarterly. ,vol. 50, ,(1996)
I Ugboro, K Obeng, I K Takyi, TOTAL QUALITY MANAGEMENT FOR PUBLIC TRANSIT SYSTEMS Transportation Quarterly. ,vol. 47, ,(1993)
James Robert Evans, William M Lindsay, None, The management and control of quality ,(1989)
Sohail S. Chaudhry, J. Richard Higbie, Practical Implementation of Statistical Process Control in a Chemicals Industry International Journal of Quality & Reliability Management. ,vol. 6, ,(1989) , 10.1108/02656718910134322
Robert R. Safford, “TOTO: Total on-time operations”—a microcomputer-bases statistical quality control procedure for measuring, monitoring, analyzing, and controlling transit system on-time performance annual conference on computers. ,vol. 19, pp. 276- 279 ,(1990) , 10.1016/0360-8352(90)90121-2
C E Richards, MONITORING RAIL TRANSIT TIME USING STATISTICAL PROCESS CONTROL The Logistics and Transportation Review. ,vol. 20, ,(1984)
Acheson Johnston Duncan, Quality control and industrial statistics ,(1974)