摘要: The objective of this paper is to propose a methodological framework for dealing with the complex problem evaluating Enterprise Resource Planning (ERP) projects. competitive pressure unleashed by process globalization driving implementation ERP projects in increasingly large numbers. They occupy dominant space today's rapidly increasing IT investments. Paradoxically, researchers have noted deteriorating trend evaluation these Considering huge organizational stakes coupled high risk failure associated projects, it imperative that they are properly evaluated. Conventional methodology, which reckoned cost displacement as only benefit, has proved inadequate modern decreasing scope and an focus on effectiveness objectives. Effectiveness multi-dimensional attribute not amenable easy quantification. need criteria meth...