作者: Joseph P. Folger , Tricia Suzanne Jones
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摘要: Introduction PART ONE: COMMUNICATION PERSPECTIVES ON THE NATURE OF DISCOURSE IN MEDIATION Ideology, Orientations to Conflict and Mediation Discourse - Joseph P Folger Robert A Baruch Bush Dialectical Reframing of the Process Tricia S Jones Narrative Perspective on Sara Cobb Toward Materialization `Storytelling' Metaphor TWO: SHAPING REALITY THROUGH The Deep Structure Reality in Stephen W Littlejohn, Jonathan Shailor Barnett Pearce Interactive Construction Interventions by Divorce Mediators David Greatbatch Dingwall `Talking Like a Mediator' Karen Tracy Anna Spradlin Conversational Moves Experienced THREE: CONTEXTUAL INFLUENCES INTERVENTION Communication Issues Mediating Cultural William Donohue Mary I Bresnahan `Teach Your Children Well' Heidi Brinkman Suggestions for Peer Programs Managerial Third Parties Rekha Karambayya Jeanne M Brett Intervention Strategies, Process, Consequences FOUR: PRACTITIONERS' Why Do We Mediate? Carl Moore Practitioner's Dilemma Janet Rifkin Mediator Influence Management Christopher Reflections Theory Practice Epilogue Dialogue Between Researchers Practitioners