Framework and method for real-time embedded collaboration using business process and transaction context

摘要: Embodiments of the present invention provide techniques for facilitating collaboration between participants a process supported by software application (e.g., business application). According to one set embodiments, request initiate session transaction is submitted through user interface itself within application. The then initiated using and context information retrieved from In some portions are made available in session. further used automatically match initiator with or more appropriate participants. this manner, operational inefficiencies delays associated prior methods may be minimized avoided.