Method and system to process issue data pertaining to a system

作者: Kevin H. Embree , Ellen Silver

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摘要: A computer-implemented method to processes issue data in a system. plurality of reports are received from respective reporting entities, each report being respect system which requires response activity. The parsed obtain priority criterion relating at least one criterion. is unrelated the dates and/or times and may include visibility data, severity exposure performance past entity or reported entity. issues then prioritized for order based partially on associated data.

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