Separate Sides of the Same Coin: Organization Design and (Good) Design of a Decision Support Tool

作者: Nancy J. Heacox , Holly A.H. Handley

DOI: 10.1177/154193120504901609

关键词:

摘要: A decision support tool has been designed to allow operations planners incorporate organizational and cultural factors into the building of effective multinational mission forces. Development this was guided by principles from Human Factors Congruence Model organizations. user-centered design process employed. The work target user analyzed formed basis for steps in tool's process. contains several databases that a build alternate task-staffing configurations associated with plan. simulates projected performance these configurations, based on characteristics tasks, assigned units, command arrangements. Planners are provided macro-level perspective structure as operation is staffed; enables them construct “best fit” operational requirements tasking resources at their disposal.

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