On Trust: Relationships of Trust in Interpreter-mediated Social Work Encounters

摘要: The provision of high quality and culturally sensitive services in interpreter-mediated social work encounters involves complex interaction negotiation between the service provider interpreter, success which is considered to depend a large extent on level mutual trust invested communicative approaches adopted by both agents. paper explores socio-cultural norms that underpin relationships providers interpreters field often remain implicit during which, it argued, could usefully be negotiated at 'edges' role boundaries agents order improve communication. discussion re-interpretation 'server-served' relationship informed findings focus-group designed allow practitioners articulate evaluate their experiences practice light what might termed new reality practice. aim this research promote cross-fertilization interpreting professions disciplines, develop theoretical insights may have applications