Developing a national framework of quality indicators for public hospitals

摘要: Background The current study describes the development of a preliminary set quality indicators for public Greek National Health System (GNHS) hospitals, which were used in “Health Monitoring Indicators System: Map” (Ygeionomikos Chartis) project, with purpose that these would assess all aspects relevant to hospital healthcare workforce and services provided. Methods A literature review was conducted MEDLINE database identify articles referring international national assessment projects, together an online search projects. Studies included if they published English, from 1980 2010. A consensus panel took place afterwards 40 experts field tele‐voting procedure. Results Twenty projects their 1698 selected through search, after process, list 67 be implemented hospitals categorized under six distinct dimensions: Quality, Responsiveness, Efficiency, Utilization, Timeliness, Resources Capacity. Conclusion Data gathered analyzed this manner provided novel evaluation monitoring system Greece, can assist decision‐makers, professionals, patients Greece retrieve information, long‐term goal improve care GNHS sector.