Use of social media by the German police: the case of Munich
作者： Cigdem Akkaya , Jane Federowicz , Helmut Krcmar
关键词:
摘要: We examine the use of Twitter and Facebook by Munich police department to analyze their actions reactions public community who follow them during routine emergency situations. explain usage patterns based upon media dependency theory, demonstrate range dissemination strategies they adopt in various settings. This case comprises an early study social German context, results identification importance a critical incident subsequent activity within department.
acm.org
sci-hub.se 参考文章(6)
Glenn A. Bowen, Document Analysis as a Qualitative Research Method Qualitative Research Journal. ,vol. 9, pp. 27- 40 ,(2009) , 10.3316/QRJ0902027
Ines Mergel, A framework for interpreting social media interactions in the public sector Government Information Quarterly. ,vol. 30, pp. 327- 334 ,(2013) , 10.1016/J.GIQ.2013.05.015
Albert Meijer, Marcel Thaens, Social media strategies: Understanding the differences between North American police departments Government Information Quarterly. ,vol. 30, pp. 343- 350 ,(2013) , 10.1016/J.GIQ.2013.05.023
S.J. Ball-Rokeach, M.L. DeFleur, A Dependency Model of Mass-Media Effects Communication Research. ,vol. 3, pp. 3- 21 ,(1976) , 10.1177/009365027600300101
Patric R. Spence, Kenneth A. Lachlan, Adam M. Rainear, Social media and crisis research Computers in Human Behavior. ,vol. 54, pp. 667- 672 ,(2016) , 10.1016/J.CHB.2015.08.045
Kenneth A. Lachlan, Patric R. Spence, Xialing Lin, Kristy Najarian, Maria Del Greco, Social media and crisis management Computers in Human Behavior. ,vol. 54, pp. 647- 652 ,(2016) , 10.1016/J.CHB.2015.05.027