作者: Timothy Kotnour , Serina Al-Haddad , Alper Camci
DOI: 10.1080/19488289.2015.1056448
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摘要: The goal of this research article is to examine the relationships between variables change-management actions, change readiness, and systematic change. Change management defined by three factors: leadership, project management, learning. readiness two knowledge resources. Systematic one factor carefully sequenced actions that align customers, products/services, processes/tools, structure, skill mix. This framework operationalized applied using a survey participants in high-tech organization's transformation. results show as increases or decreases, there an increase decrease which supports Managers can use findings assess effectiveness their organizations, outcomes efforts. also define specific change-managemen...