Telecentres and the provision of community based access to electronic information in everyday life in the UK.

摘要: This study explores community access and use of electronic information (EI) in everyday life arguing that current plans to expand based (CBA) Information Communications Technologies (ICT) need be informed by research which examines what helps hinders both EI existing CBA sites, such as telecentres. The has three themes, firstly seeking the extent is being used life. Secondly, telecentres these organisations are EI. Finally involvement strategies examined identify levels design, development implementation study’s contribution knowledge it adopts a community-centred approach focusing on views users non-users develop framework inform future ICT initiatives. builds upon past called for user-centred approaches system design rather than approaches. idea extended considering non-users. A wide range factors helping hindering were combined form framework, contains four main elements; service requirements, cost, skills network issues. methods demonstrated initiatives can about asking right questions technical knowledge. Interviews undertaken with 47 seven key actors across studied. Document analysis observation