A framework for measuring the performance of service supply chain management
作者： Dong Won Cho , Young Hae Lee , Sung Hwa Ahn , Min Kyu Hwang
DOI: 10.1016/J.CIE.2011.11.014
关键词:
摘要: … issues of service supply chains. This paper develops a framework of service supply chain … Based on the strategic, tactical and operational level performance in a service supply chain, …
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