作者: Peter Weill , Mani Subramani , Marianne Broadbent
DOI: 10.2139/SSRN.317307
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摘要: Investing in IT infrastructure is one of the most challenging tasks facing senior managers who often feel ill equipped to make these decisions. right at time enables rapid implementation future electronically based business initiatives and cost reduction current processes. This paper presents a framework for executives view terms lead making investment By studying 180 89 top performing enterprises we identified specific capabilities needed different types how this capability provided as an integrated infrastructure. An has ten clusters services fine tuned enterprise's set initiatives. Using frameworks describing initiatives, can identify family (i.e., their desired strategic agility) enterprise desires industry with. process choice balancing investing longer-term agility with shorter-term minimization. Successful get balance more than not because they regular, systematic modular targeted investments while having clear picture own overall each incremental adds value. To on multiple dimensions required high all deliberate approach data management manage conflicts. The concludes suggested steps link above average needed.