A longitudinal study of a performance management system in a UK prison

摘要: This paper presents a longitudinal study of private prison in Scotland and the impact key performance measures (which form part contract between Scottish Prison Service owners prison) on operation that prison. The was supposed to serve as public sector exemplar best practice terms accountability transparency. rhetoric has served throw veil over state activities (hiding behind few chosen measures), rendering citizenry quiescent. In organizations characterized by significant power asymmetry, those are able use management tools like deflect responsibility. We can therefore hypothesize possibility enabling formalization will tend appear utopian naive coercion logic could be inevitable spite profound negative consequences.