Perceived claim sources in the Nigerian construction industry

摘要: Purpose – With the increase in cases of construction claims Nigeria, many projects have remained uncompleted, while those completed receive poor client satisfaction. The purpose this paper is to investigate how are managed. Design/methodology/approach In total, 58 claim factors were identified and addressed professionals through survey indicate extent at which contributed claims. A case study was conducted illustrate management. Findings 37 major source Late payment, delayed approval change order delay cost extremely influential least storage charges, loss productivity, costs preparing Evidences revealed that all stakeholders should play active roles deliver “claim free” projects. Practical implications findings will be useful practitioners effort improve project delivery by providing some guidance on min...