作者: Andrea M. Bassi , Gilbert Probst
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摘要: Foreword Paul Polman, CEO of Unilever Vice-Chairman (and next Chairman), WBCSD Klaus Schwab, Founder and Executive Chairman, World Economic Forum 1. Introduction 2. Case study: why a systemic approach matters 3. Phase 1: Problem identification study with systems thinking: the creation Ethiopia Commodity Exchange 2: Representing analysing dynamic complexity to design effective policies: fossil fuel subsidy reform 5. 3: Strategy / Policy assessment 3 Reducing risks maximising profits strategy assessment: Nestle 6. 4: Decision-making implementation 4 Multi-stakeholder decision-making in relief operations: Agility CSR programme 7. 5: Monitoring evaluation 5 managers' commitment: Deutsche Bank 8. Conclusions Annex: Overview key tools References