Model to return on investment after the software deployment

摘要: Currently organizations have been concerned with the analysis of impacts IT investments. Economic pressures, combined years significant spending without demonstrating clear returns, forced companies to improve their financial practices and justify better more clearly every penny invested. Thus, this article presents a model calculate return on investment after installation software. This was generated from an experiment, applied company in southern Brazil, which showed efficient actions catch post-deployment metrics. Therefore, may be applicable all wishing deployment.