Taking the long view: A cultural analysis of memory as resisting and facilitating organizational change

摘要: Purpose – This paper aims to enhance understanding of organizational change by countering managerial and critical assumptions that it is possible break with the past.Design/methodology/approach A qualitative, case study approach involving interviews 50 staff, ten supervisors, eight deputy four assistant managers, two departmental managers plus IT, training personnel managers. The focuses on experiences supervisors supervisors.Findings That culture cannot be so readily forgotten or reinvented as management gurus assume critics fear. Memories are stubborn constituted through them in ways lead continuity change.Research limitations/implications Limitations leading future research include explores only one organization. Second, consultants not used. Third, reengineering focus a part Fourth, findings can contrasted an organization considered leading...