User loyalty and online communities: why members of online communities are not faithful

作者: Jan Heim , Petter Bae Brandtzæg

DOI: 10.5555/1363200.1363215

关键词:

摘要: … into account in the development of future online communities to ensure end-user loyalty. … Although the lack of end-user loyalty to communities in this study can be explained by several …

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