An organisational performance measurement model based on AHP sensitivity analysis
作者： Cheng Ru Wu , Che Wei Chang , Hung Lung Lin
DOI: 10.1504/IJBPM.2007.011497
关键词: Multiple-criteria decision analysis 、 Organisational performance 、 Sensitivity (control systems) 、 Process management 、 Delphi method 、 Analytic hierarchy process 、 Ranking 、 Evaluation methods 、 Construct (philosophy) 、 Computer science
摘要: This research proposes an Analytic Hierarchy Process (AHP) sensitivity analysis to evaluate organisational performance of hospitals. The relative weights evaluation criteria are determined using the AHP analysis, followed by ranking hospitals for decision makers in medical-related sectors. analysis-based decision-making method is used construct method, which can provide or administrators hospital with a valuable reference evaluating performance. Consequently, proposed model assist medical sector assess hospitals, making it highly applicable academia and commercial purposes.
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