A stakeholder model of business intelligence

作者: C.A. Simmers

DOI: 10.1109/HICSS.2004.1265516

关键词: Business intelligenceKnowledge value chainStakeholderStakeholder theoryBusinessKnowledge managementCompetitive intelligenceTacit knowledgePersonal knowledge managementOrganizational learning

摘要: In the 21st century, organizations are evolving into a new-form based on knowledge and networks in response to an environment characterized by indistinct organizational boundaries, information abundance, fast-paced change. This paper explores role of business intelligence (BI) this organization. The author developed model that positions as primary source explicit linking it with human capital (tacit source) within stakeholder framework. is potentially useful for design, diagnosis, enhancement BI because looks integrate systems technical purpose improving performance.

参考文章(29)
David Stamps, Communities of Practice: Learning Is Social. Training Is Irrelevant? Knowledge and Communities. ,vol. 34, pp. 53- 64 ,(2000) , 10.1016/B978-0-7506-7293-1.50007-X
Yogesh Malhotra, From Information Management to Knowledge Management: Beyond the "Hi-Tech Hidebound" Systems Knowledge Management and Business Model Innovation. pp. 115- 134 ,(2001) , 10.4018/978-1-878289-98-8.CH007
Gary Hamel, C. K. Prahalad, Competing for the Future ,(1994)
Robert S. Kaplan, Eileen Morrissey, Robin Cooper, Ronald M. Oehm, Larry Maisel, Implementing Activity-Based Cost Management: Moving from Analysis to Action ,(1992)
Peter Smith Ring, Andrew H Van de Ven, None, Developmental Processes of Cooperative Interorganizational Relationships Academy of Management Review. ,vol. 19, pp. 90- 118 ,(1994) , 10.5465/AMR.1994.9410122009
B Hansotia, Gearing up for CRM: Antecedents to successful implementation Journal of Database Marketing & Customer Strategy Management. ,vol. 10, pp. 121- 132 ,(2002) , 10.1057/PALGRAVE.JDM.3240103
Nicholas Athanassiou, Douglas Nigh, Internationalization, Tacit Knowledge and the Top Management Teams of MNCs Journal of International Business Studies. ,vol. 31, pp. 471- 487 ,(2000) , 10.1057/PALGRAVE.JIBS.8490917
Kathleen M. Eisenhardt, Claudia Bird Schoonhoven, Resource-based View of Strategic Alliance Formation: Strategic and Social Effects in Entrepreneurial Firms Organization Science. ,vol. 7, pp. 136- 150 ,(1996) , 10.1287/ORSC.7.2.136
Clifford Nass, Knowledge or Skills: Which Do Administrators Learn from Experience? Organization Science. ,vol. 5, pp. 38- 50 ,(1994) , 10.1287/ORSC.5.1.38