Benchmarking the operational efficiency of third party logistics providers using data envelopment analysis

作者: Hokey Min , Seong Jong Joo

DOI: 10.1108/13598540610662167

关键词: Leverage (finance)BenchmarkingInefficiencyBusinessBest practiceOperations managementSupply chain managementProfit (economics)Operational efficiencyData envelopment analysisIndustrial organization

摘要: … , the operational efficiency of third party logistics providers (3PLs… the increasingly competitive third party logistics market, this paper … efficiency of various profit or non‐profit organizations. …

参考文章(15)
H D Sherman, Improving the productivity of service businesses. Sloan Management Review. ,vol. 25, pp. 11- 23 ,(1984)
Tiffany Wlazlowski, FEDEX EXPRESS SEEKS TO TRIM UP TO 14,000 SALARIED WORKERS Transport Topics. ,(2003)
Patricia M Poli, Carl A Scheraga, THE RELATIONSHIP BETWEEN THE FUNCTIONAL ORIENTATION OF SENIOR MANAGERS AND SERVICE QUALITY IN LTL MOTOR CARRIERS. Journal of Transportation Management. ,vol. 12, pp. 17- ,(2000) , 10.22237/JOTM/967766580
Vivian Valdmanis, Sensitivity analysis for DEA models: An empirical example using public vs. NFP hospitals Journal of Public Economics. ,vol. 48, pp. 185- 205 ,(1992) , 10.1016/0047-2727(92)90026-C
Timothy R. Furey, Benchmarking: The key to developing competitive advantage in mature markets Planning Review. ,vol. 15, pp. 30- 32 ,(1987) , 10.1108/EB054202
H. David Sherman, George Ladino, Managing Bank Productivity Using Data Envelopment Analysis DEA Interfaces. ,vol. 25, pp. 60- 73 ,(1995) , 10.1287/INTE.25.2.60
Scott M. Shafer, Terry A. Byrd, A framework for measuring the efficiency of organizational investments in information technology using data envelopment analysis Omega-international Journal of Management Science. ,vol. 28, pp. 125- 141 ,(2000) , 10.1016/S0305-0483(99)00039-0
A. Boussofiane, R.G. Dyson, E. Thanassoulis, Applied data envelopment analysis European Journal of Operational Research. ,vol. 52, pp. 1- 15 ,(1991) , 10.1016/0377-2217(91)90331-O
Ilene K. Kleinsorge, Dennis F. Karney, Management of nursing homes using data envelopment analysis. Socio-economic Planning Sciences. ,vol. 26, pp. 57- 71 ,(1992) , 10.1016/0038-0121(92)90026-2