Getting everyone on the same page: A staff focus group study for library web site redesign

摘要: Purpose - Using staff focus groups in the redevelopment of a library web site deploys their knowledge user navigation issues and search strategies addresses unique needs staff. This paper seeks to describe process planning, recruiting, conducting provide discussion lessons learned. Design/methodology/approach A committee professionals non-professionals from University Calgary Library conducted series five with The goals were determine content service priorities for redesigned site, also ensure that was included redesign process. Findings makes recommendations group interviewing, including formulating questions, recruitment, sessions, analysis reporting. Practical implications Focus interviews can be effectively in-house, careful planning adherence established guidelines. are very useful method gathering input or any other library-planning project. Originality/value will librarians interested assessing through interviews. fills void literature regarding use as both leaders participants.