Listening to the voices of African-Caribbean mental health service users to developguideline recommendations on managing violent behaviour

摘要: This paper reports on the process of collecting information to develop recommendations for a national UK guideline short-term management disturbed/violent behaviour in adult psychiatric inpatients and emergency departments. Part this was gathered using focus groups undertakenwith service users. The views African- Caribbean individuals were a particularly important part gathering, as numerous inquiries have demonstrated that black people are more likely than others negative experiences mental health services. Twenty-four users nine staff, all, except one staff participant, African- Caribbean origin, took part groups. Data transcribed content analysis conducted independently by three researchers. Findings revealed four  overarching themes: voicelessness, powerlessness, inappropriate treatment control. These themes informed generation recommendations. This shows group data ensure users’ voices heard those voices can contribute development guidelines alongside other data. In doing so, users’ voices help improve sensitivity quality recommendations.