Service-dominant logic: continuing the evolution

作者: Stephen L. Vargo , Robert F. Lusch

DOI: 10.1007/S11747-007-0069-6

关键词: AlgorithmService (systems architecture)SociologyViable systems approachSalientEpistemologyBrand engagementService-dominant logicUse valueCo-creationCustomer participation

摘要: … In the few years since we published the first article on what has become known as “service-dominant (SD) logic,” “Evolving to a New Dominant Logic for Marketing” (Vargo and Lusch …

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