作者: Ann Bostrom , Susan Joslyn , Robert Pavia , Ann Hayward Walker , Kate Starbird
DOI: 10.1080/10807039.2014.947867
关键词: Risk perception 、 Process (engineering) 、 Risk analysis (engineering) 、 Risk communication 、 Oil spill 、 Computer science 、 Key (cryptography) 、 Management science 、 Software deployment 、 Presentation
摘要: ABSTRACTComplexity and uncertainty influence opinions, beliefs, decisions about health, safety, other kinds of risk, as demonstrated in research on climate change, storm forecasts, pandemic disease, domains. Drawing from this research, article summarizes insights into how people understand process uncertain or complex information explores key oil spill response-relevant issues regarding the communication complexity uncertainty—from presentation uncertainties around forecast parameters to deployment online response simulation tools. Recommended practices include (a) continue develop evaluate interactive Web-based simulations help users explore tradeoffs decisions, (b) take simplify account designing communications processes products (and evaluate), (c) provide numbers along with verbal probability descriptions, (d) ...