Product-service systems: using an existing concept as a new approach to sustainability

作者: Ezio Manzini , Carlo Vezzoli , Garrette Clark

DOI: 10.1504/JDR.2001.009811

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摘要: Product Service Systems (PS systems), though not new, are relatively new to be used as an approach reach sustainability. This perspective of PS systems is presented. A system can defined a business innovation strategy offering marketable mix products and services jointly capable fulfilling client's needs and/or wants - with higher added value smaller environmental impact compared existing or product. major element that consumer's need met by selling utility instead providing In essence the right product ownership shifted from client producer service provider. reviewed in light other managementstrategies, they described general. Company examples illustrate potential benefits motivations for company consider shift systems. The classified three categories: 1) Services product: which sell additional services, such warrantee, guarantee functionality durability owned consumer. 2) final results: offer customised substitute purchasing use single specific result low-level participation; 3) enabling platforms: access products, tools, opportunities capabilities (platforms) enable clients get results want. Furthermore, it discussed how applicable developing countries, systems, present opportunity facilitate process industrialisation less impact, jumping over passing stage characterised individual consumption/ownership mass-produced goods towards more advanced service-economy.

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