作者: Ernest M. Thiessen , Andrea Soberg
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摘要: This paper uses the Montreal Taxonomy endogenous classification criteria as a basis with which to describe SmartSettle negotiation support system (Strobel and Weinhardt 2002). is an implementation of US ICANS neutral site patent 5,495,412 it based on research at Cornell University (Thiessen 1993; Thiessen Loucks 1992, 1998). The description in this extended beyond where existing granularity not fine enough or further clarity seems warranted. puts any number decision makers conflicting objectives control process that produces better agreements (measured terms efficiency fairness) shorter time than non-electronic processes. SmartSettle’s current advanced mode practical for most complex business negotiations. configuration customizable by user means parameter settings. A simple soon be released will also applicable even simplest cases such single-issue auctions insurance claims. If reader already familiar system, s/he may benefit from review examples posted website (www.smartsettle.com) before reading paper.