The Balanced Scorecard in Healthcare Organizations: A Performance Measurement and Strategic Planning Methodology

作者: Kathleen E. Voelker , Jonathon S. Rakich , G. Richard French

DOI: 10.1080/00185860109597908

关键词:

摘要: … Initially developed in the business sector, the BSC’s performance measurement and strategic planning methodology is directly applicable to the health services sector and healthcare …

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