Providing feedback: exploring a model (emotion, content, outcomes) for facilitating multisource feedback.
作者： Joan Sargeant , Elaine Mcnaughton , Stewart Mercer , Douglas Murphy , Patricia Sullivan
DOI: 10.3109/0142159X.2011.577287
关键词:
摘要: Background: Multi-source feedback (MSF) aims to raise self-awareness of performance and encourage improvement. The ECO model (emotions, content, outcome) is a three-step process developed from the counselling literature facilitate acceptance use in MSF.Aims: purpose this study was explore acceptability, usefulness educational impact model.Methods: This qualitative using interviews general practice (GP) trainer trainee experiences perceptions facilitation model. Interviews were conducted by telephone, recorded, transcribed analysed thematic framework.Results: About 13 GP trainers trainees participated following their MSF discussions They agreed that useful, simple engaged reflection upon performance. Exploring emotions clarifying content appeared integral accepting feedback. Positive wa...
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