High-performance work system implementation in small and medium enterprises: A knowledge-creation perspective

摘要: While it is well established that high-performance work systems (HPWSs) affect firm-level outcomes within large, complex organizations, less known about how they create benefits for firms the small-business sector. Using a knowledge-creation perspective, this study examines impact of HPWSs in small and medium enterprises whether observed depends on leader's capacity to obtain additional HR knowledge from an external expert, as background knowledge. Archival survey data were obtained 294 with responses both leader consultant assigned business. Findings suggest perceptions effectiveness are positively related use relationship moderated by communication patterns between firm © 2012 Wiley Periodicals, Inc.