The effects of two directions of conflict and facilitation on frontline employees’ job outcomes
作者： Osman M. Karatepe , Hasan Kilic
DOI: 10.1080/02642060902749716
关键词:
摘要: This study investigated the effects of two directions conflict and facilitation simultaneously on job performance, satisfaction, affective organisational commitment based data obtained from frontline hotel employees in Northern Cyprus. As expected, family–work dimished while enhanced performance. Contrary to our prediction, between work family domains intensified The results path analysis revealed that work–family increased triggered commitment. findings pertaining relationships were hypothesised directions. Also, confirmatory factor demonstrated four-factor model consisted conflict, facilitation, w...
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