User evaluations of tax filing web sites: A comparative study of South Korea and Turkey

摘要: Purpose – The purpose of this paper is to compare the web‐based tax filing systems Turkey and South Korea. comparison based on user satisfaction which has parameters such as ease work, adequacy amount information, display speed, convenience life, job productivity, help service.Design/methodology/approach are presented along with a background their usability parameters. survey instrument that been prepared for gauging was applied users in both countries. statistical analyses results performed through t‐test stepwise regression.Findings study shows two countries felt differently factors service. Although complex system Turkish did not find difficult use may be attributable th...