Exploring dietitians’ verbal and nonverbal communication skills for effective dietitian-patient communication

作者: R. P. Cant , R. A. Aroni

DOI: 10.1111/J.1365-277X.2008.00883.X

关键词:

摘要: Background Little is known about how dietitians conduct their communication with individual patients in the process of nutrition education. To study this issue, both practitioners’ and patients’ perceptions dietitians’ skills were examined first phase a two-phase study. The resulting narratives used to develop questionnaire survey Australian involved clinical practice. Methods A purposive sample one state (n = 46; 12%), working hospital, community or private practice, quota adult 34), interviewed. In second stage, 258; 16%) responded national 2006, which asked educational strategies, skills, professional attributes. Descriptive statistics compare response distributions, nonparametric examine between-group relationships. Criterion for item acceptance was established as ‡70% agreement. Triangulation results revealed strong agreement between data sources. Results Four main competencies established: interpersonal skill, nonverbal communication, values, counselling skill. There no significant difference practice by work category experience. competencies, together 26 accompanying are described. Conclusion An understanding guide might help enhance dietitian–patient relations.

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