Trust and compliance

作者: John Braithwaite , Toni Makkai

DOI: 10.1080/10439463.1994.9964679

关键词:

摘要: When regulatory inspectors trust industry, is this abused in a way that reduces compliance? Or does foster the internalization of objectives by regulated managers? Does build goodwill translates into improved voluntary Data on compliance Australian nursing homes with quality care standards supports latter interpretation. Nursing experience after encounters which facility managers believe they have been treated as trustworthy. This finding commends dynamic strategy dialogue and first choice followed escalation to more punitive regulation when abused. Responsive versus static strategies communitarian hierarchical fiduciary conceptions guardianship are advanced implications for resolving dilemmas compliance.

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