Factors affecting online tax filing – An application of the IS Success Model and trust theory

摘要: The study proposes a model showing how trust influences the IS Success Model.The proposed was applied in context of e-government.The used to examine Philippine online tax system.Trust is significant influence towards Success.Information quality most influential among dimensions. This examines citizens' propensity use e-governmental website services through lens Model general, and filing system. Additionally, attributes such as technology, government, e-government websites, prior experience with government which act important antecedents are analyzed this study. results show that directly affected turn influenced all three Of these dimensions, information found be consistently significantly perceptions usefulness satisfaction, implying dimension critical one beyond service system for taxpayers Generally speaking, do value system, indicating fact current does have some potential elicit favorable on usefulness, subsequent net benefits. Other theoretical managerial implications further discussed.