The application of regression analysis on users' tolerance to prolonged waiting times: the case of KTM Komuter Services of Malaysia

摘要: Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public performances waiting time transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged order to quantify passengers’ tolerance inconsistencies train departure arrival times. Some 1000 users KTM Komuter services, Kuala Lumpur, Malaysia have participated this study. The model which is being developed shows that high been persistent among many commuters rail services. Several independent variables including socio-demographic characteristics found influenced level tolerance. Other models also for variation punctuality (time arriving), modified ticketing systems, delays time, changing frequency, increased safety eleme n! ts, convenience levels. results shown if these inefficiencies not addressed a timely systematic manner, will experience more dwindling numbers passengers near future. developed, deemed be useful operators regulators since they planning developing various systems improvements coming years encourage mode switching behaviours from private vehicles use.