A stage-based diffusion of IT innovation and the BSC performance impact: A moderator of technology–organization–environment

摘要: Information system (IS) innovation is an important resource to link firm performance according the resource-based view. However, diffusion of IS often crux final successful use and thus, critical realizing performance. The process dynamic complex in nature. theory (IDT), which inherent with a multi-stage analysis, can provide insight its implementation. Little research has examined IT-enabled for analysis. Moreover, empirical studies have shown inconclusive results assessing IT value. balanced scorecard (BSC) hybrid measure four indicators. Grounding on IDT BSC, this study proposed novel model examine relationships between stage-based structure BSC Further, technology–organization–environment (TOE) was defined as moderator them it determining adoption technology innovation. indicated that value realized differentially different forms indicators across stages. Time-lag effect also well-realized financial