作者: Paul D. Cleary , Susan Edgman-Levitan , William McMullen , Thomas L. Delbanco
DOI: 10.1016/S0097-5990(16)30507-3
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摘要: A nationwide telephone survey of 6,455 adult medical and surgical patients discharged from 62 general hospitals focused on aspects hospitalization that affected patients' overall evaluation their care. Eighty percent reported the care they received was excellent or very good. The strongest predictors evaluations were health status number problems reported. Most associations between patient characteristics summary explained by differences in However, controlling for problems, age, status, preferences still statistically significant.