Societal perspectives on community pharmacy services in West Bank-Palestine

摘要: Understanding the public's view of professional competency is extremely important; however little has been reported on public’s perception community pharmacists in Palestine Objectives : To determine Palestinian consumers pharmacist and services they offer Method This project used survey methodology administered by structured interviews to who attended 39 randomly selected pharmacies, six main cities Palestine. The questionnaire had range questions covering: Consumers’ patronage patterns, consumers’ interaction with pharmacists, views how dealt personal health issues, procedure regard handling private consultations. Results Of 1,017 approached, 790 completed (77.7 %). Proximity home presence knowledgeable were reasons for patients visit same pharmacy. Physicians identified as preferred source advice 57.2% 23.8%. Only 17% respondents considered professionals know a lot about drugs are concerned committed caring public. In addition, 49% indicated that spoke more quietly cross counter during counseling almost one third area within majority would be happy receive different extended pharmacy like blood pressure monitoring. Conclusions have positive overall offer. Awareness should created amongst public role added value can provide care professional. There need consider privacy when giving patient increase user satisfaction.